Career opportunities

We hire wonderful people at Coffey and, regardless of current job openings, we are always looking for our next talented, enthusiastic team member.

If you're interested in one of the positions listed below, please submit your resume through the "Apply Online Here" link within each position. Or if you're just interested in joining the Coffey team, send us your resume (preferably via email), and let us know who you are and what you’re all about!

Our jobs require relocation to our corporate headquarters in Walla Walla, Wash., a great little city with a long, funny name! We love it here, but see for yourself why there’s more to Walla Walla than you might expect.

If you have any questions, please don't hesitate to call 800-253-2030.

Business Development Consultant

Position currently available

We are seeking a business development consultant who will be responsible for initiating contact with potential customers through cold calling efforts, identifying their needs and budget cycle, and selling appropriate products to meet those needs in a specific national territory. Successful candidates must have the passion, drive and integrity to provide creative solutions that meet a prospect’s needs.

Education, experience and skills required:

• Bachelor’s degree in hospital administration, business, marketing, communications or related field or equivalent education or experience.
• Minimum of ten years’ experience in creative service selling. A focus on business-to-business sales in the publishing and/or health care arena is preferred.
• High degree of integrity.
• Excellent selling skills over the phone.
• Motivation to close sales, enthusiasm and a persistent attitude.
• Effective negotiation and closing techniques.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills—must enjoy meeting new people over the phone and in person.
• Must genuinely enjoy people.
• Ability to work cooperatively within the company.
• Must enjoy travel—job requires national travel.
• Willingness to learn, grow professionally and contribute to the team’s success.

Apply online here.

Client Relations Manager, Publication Services

Position currently available

We are seeking a client relations manager who will be continuously focused on heightening client satisfaction and retaining business for the publication services division of Coffey. You will be charged with developing win-win outcomes for the client and Coffey, taking into consideration time and budget constraints of the client and Coffey's bottom line. Serves Coffey clients in a strategic and consultative manner, becoming an extension of the client’s internal staff by helping to maximize the client’s investment in Coffey. You will advise clients on how to leverage Coffey's products and services to meet strategic marketing objectives. Providing effective marketing, public relations and editorial counsel to help clients realize marketing goals and maximize return on investment.

Education, experience and skills required:

• Bachelor's degree in marketing, business, communications, public relations or related field required.
• Minimum five years of marketing or client account management experience required.
• Strong customer service orientation and an interest in building open, trusting client relationships; the ability to consult, coach and influence clients.
• Knowledge of marketing principles and strategies is essential. Knowledge of editorial/publication strategy preferred. 
• Experience working directly in or with health care institutions a plus.
• Excellent communication, presentation and interpersonal skills. Demonstrated ability to communicate clearly and positively with clients and staff members while being firm and decisive about meeting policies, procedures, deadlines and goals.
• Demonstrated ability to analyze marketing strategy and data, conceptualize solutions, and work with clients to meet marketing objectives.
• Strong organizational skills with demonstrated ability to manage multiple projects and meet deadlines. Ability to lead and pursue projects independently while exercising good judgment and exhibiting a considerable degree of creativity.
• Ability to keep confidences when working with clients and Coffey team members.
• Ability to travel.

Apply online here.

Client Relations Manager, Web Services

Position currently available

We are seeking a client relations manager who will be continuously focused on heightening client satisfaction and retaining business for the web services division of Coffey. You will be charged with developing win-win outcomes for the client and Coffey, taking into consideration time and budget constraints of the client and Coffey's bottom line. Serves Coffey clients in a strategic and consultative manner, becoming an extension of the client’s internal staff by helping to maximize the client’s investment in Coffey. You will advise clients on how to leverage Coffey's products and services to meet strategic marketing objectives. Providing effective marketing, public relations and web technology strategies to help clients realize marketing goals and maximize return on investment.

Education, experience and skills required:

• Bachelor's degree in marketing, business, communications, public relations or related field required.
• Minimum five years of marketing or client account management experience required.
• Excellent computer skills, including advanced knowledge of web technologies and trends, presentation programs and telecommunications.
• Strong customer service orientation and an interest in building open, trusting client relationships; the ability to consult, coach and influence clients.
• Knowledge of marketing principles and strategies is essential. Knowledge of web technology strategy preferred. 
• Experience working directly in or with health care institutions a plus.
• Excellent communication, presentation and interpersonal skills. Demonstrated ability to communicate clearly and positively with clients and staff members while being firm and decisive about meeting policies, procedures, deadlines and goals.
• Demonstrated ability to analyze marketing strategy and data, conceptualize solutions, and work with clients to meet marketing objectives.
• Strong organizational skills with demonstrated ability to manage multiple projects and meet deadlines. Ability to lead and pursue projects independently while exercising good judgment and exhibiting a considerable degree of creativity.
• Ability to keep confidences when working with clients and Coffey team members.
• Ability to travel.

Apply online here.

Computer Systems Support/Network Technician

Position currently available

As a computer systems support/network technician you will ensure proper computer operation so that end users can accomplish business tasks. This includes maintaining, upgrading, troubleshooting, repairing and documenting all hardware, software and peripheral computer equipment while ensuring optimal workstation performance.

You will develop and maintain an understanding of network user support and troubleshooting. You will assist with the installation and maintenance of local and wide area network hardware and software, including virtual and physical servers, storage, peripherals, network nodes, terminals and wiring. You will receive, prioritize, document, and actively resolve end user help requests in person, by telephone, or via email in a timely and accurate fashion. You will also provide end user training and assistance where required.

Education, experience and skills required:

• College degree in Communications, Business, or Computer Science a plus.
• ITIL and/or Help Desk Certifications a plus.
• Two years’ Help Desk experience in an information technology company and/or two years’ technical experience in a customer-centric company.
• Excellent customer service skills.
• Ability to learn quickly.
• Be well organized and pay close attention to detail.
• Ability to prioritize, work on, and complete many, varied tasks simultaneously.
• Technical proficiency with hardware/software on both Windows and Macintosh computers.
• Ability to work off-hours on short notice. Must live within 15 minutes of corporate headquarters to respond to emergencies.
• Excellent interpersonal and written communications skills.
• Must be patient and enjoy working with others.

Apply online here.

Director of Business Development and Marketing Communications

Position currently available

We are seeking a director of business development and marketing communications who will develop, implement and manage policies, programs and systems to facilitate the selling of custom publications and websites to the hospital market. You will manage and motivate the sales staff to achieve goals in terms of new revenue, number of new clients and specific product lines.

You will develop, implement and manage corporate communications plan which includes key corporate messaging and product positioning. Organizes and executes the use of advertising, direct mail, trade shows, corporate web site, sales collaterals and corporate style guide. Creates and executes corporate public relations and corporate branding campaigns. Monitors and analyzes promotion results to determine cost effectiveness of campaigns. Manages all promotions and retention efforts for existing clients and provides project management for client survey data collections. Maintains the highest degree of integrity in all interactions on behalf of the company.

Education, experience and skills required:

• Bachelor's degree in business, marketing, communications or public relations or equivalent field or experience.
• Five to 10 years’ comprehensive working knowledge of the healthcare industry, clients and marketplace trends and seven to 10 years of professional sales experience (business-to-business preferred), including a minimum of three years’ supervising and managing sales staff.
• Exceptional interpersonal and verbal communication skills, including the abilities to elicit information, actively listen, dialog freely, verbalize ideas effectively, and provide solutions.
• Highly developed skills in fostering synergy, enthusiasm, optimism and energy in the workplace, while being firm and decisive about meeting policies, procedures, deadlines and goals.
• Ability to motivate staff in a positive, respectful manner and communicate clearly to foster effective teamwork while adhering to policies and procedures, meeting deadlines and achieving goals.
• Exceptional written communication skills in documents, paying special attention to accuracy.
• Ability to develop and maintain fair and honest relationships at all levels, both internally and externally.
• Ability to manage, analyze and pursue projects independently. Excellent judgment.
• Ability to travel.

Apply online here.

Director of Web Services

Position currently available

The successful candidate will be a people manager with a track record of successful leading a team of creative and technical professionals, and an enthusiast of the Web. They will provide leadership for staff members, product development for netReturns—our suite of interactive web modules, and oversight of hospital and health plan Web clients across the nation. More specifically, the director of web services will provide direction, mentor, refine processes and oversee designers, developers and account managers and their production timelines, ensuring customer satisfaction and that company product market share and profitability goals are met.

Education, experience and skills required:

• Bachelor’s degree in management, marketing, business, computer technology, communications or related field, or equivalent education or experience.
• Six to 10 years’ experience managing personnel. Web industry experience is preferred.
• Excellent computer skills, including a working knowledge of the Internet, presentation programs and telecommunications.
• Excellent verbal and written communications skills.
• Highly developed skills in fostering synergy, enthusiasm, optimism and energy in the workplace, while being firm and decisive about meeting policies, procedures, deadlines and goals. Ability to motivate staff in a positive, respectful manner and communicate clearly to foster effective teamwork.
• Excellent interpersonal skills; must enjoy meeting new people and work well with others.
• Ability to work cooperatively within company as a team player.
• Demonstrated ability to meet deadlines and to work well under deadline pressure.
• Enthusiastic attitude.
• Ability to travel to visit with prospects and clients.

Apply online here.

Editorial Director

Position currently available

As editorial director, you will lead, motivate and manage our talented editorial team, which includes editors, writers, copy editors, researchers and fact checkers. In our fast-paced, high-efficiency editorial environment, you will be responsible for ensuring editorial benchmarks and expectations are met and ensure that our publications, products and services meet client needs and growth and profitability objectives. A demonstrated track record of success facilitating progressive organizational change and personnel development is required.

Education, experience and skills required:

• Bachelor’s degree in English, journalism, communications or related field or equivalent experience. Advanced knowledge of journalistic procedures, policies, ethics and standards.
• At least seven years’ experience in editorial or production management with demonstrated ability to successfully develop policies and procedures, and implement and manage them. Ability to conceptualize and communicate editorial content improvements is essential.
• Seven to ten years’ experience as a writer, reporter, editor or other publishing experience.
• Ability to motivate staff in a positive, respectful manner and communicate clearly to foster teamwork while being firm and decisive about adhering to policies and procedures, meeting deadlines, and achieving goals.
• Strong verbal, interpersonal and leadership skills. Ability to work cooperatively within company as a team player.
• Demonstrated ability to provide exceptional customer service.
• Ability to manage, analyze and pursue projects independently. Excellent judgment.
• Desire to create exceptional publication products and ability to organize and prioritize work to meet deadlines.
• Self-motivation; evidence of initiative.
• Ability to handle personnel and financial information with integrity and confidentiality.

Apply online here.

Senior Graphic Designer

Position currently available

We are seeking a senior graphic designer to hit the ground running in our high-efficiency production environment. You will be responsible for the design and implementation of page layouts for all publication services publications including tabs, magazines and newsletters, adhering to understood standards of sound publication design principles and client specifications as well as Coffey style guidelines. You will promote exemplary customer service skills both internally and externally as needed. Demonstrate an advanced ability in design techniques, while staying current with trends and industry standards. You will train others in design and software skills.

Education, experience and skills required:

• Bachelor's degree or associate degrees in graphic arts or related arts field.
• Six years' experience and demonstrated ability in graphic design; computer page layout and digital pre-press experience required.
• Advanced knowledge of a variety of software programs necessary, including InDesign, Illustrator, Photoshop, and Acrobat.
• Strong verbal and interpersonal skills.
• Self-motivated, evidence of initiative and the ability to complete projects on deadline.

Apply online here.

Copy Editor

Position not currently available—gathering resumes for future openings

This person serves as editor for syndicated and custom projects, ensuring that each publication is free of spelling, grammatical, diction and stylistic errors.

Education, experience and skills required:

• Bachelor’s degree in journalism, English, marketing, communications or related fields or equivalent education or experience.
• Knowledge of AP style.
• Strong verbal, written and interpersonal skills. Strong customer service orientation.
• Desire to perfect the written word and ability to organize and prioritize work to meet deadlines.
• Self-motivated, evidence of initiative.
• Strong interest in working as a member of a team.
• Macintosh computer skills necessary.
• Familiarity with Adobe InDesign preferred.

Submit resume here for future openings.