Coffey PROfile

Alanna Jacob

Director of Mailing & Fulfillment Services, HIPAA Compliance Officer

ajacob@coffeycomm.com

My job is to work with clients, vendors, the U.S. Postal Service and our team to ensure that our clients' publications get to the right readers at the right time. There are so many different factors that can affect the cost and overall success of a mailing! It’s up to me to gather all the relevant information from multiple sources and make decisions that best benefit our clients.

I’m also responsible for Coffey's compliance with HIPAA—the Health Insurance Portability and Accountability Act. That means training our team on the details and importance of HIPAA, as well as ensuring that any information covered under the act is handled correctly and kept secure.

I like learning new things. And when you work with so many different parties—especially the Postal Service—there is always something new to learn.

Alanna: Leads three local 4-H Clubs: poultry, cooking and photography. Has a collection of Pez dispensers. Loves sea kayaking. Has two entertaining, well-trained house rabbits.