Coffey Communications Privacy Policy

Last changes to Privacy Policy: March 31, 2015

We are strongly committed to protecting the privacy of your personal information. The policies below are applicable to the website ("Website") produced and maintained by Coffey Communications, Inc. (collectively "Coffey," "we", "us", or "our"). We have established this privacy policy (this "Privacy Policy") to let you know the kinds of personal information we may gather during your visit to the Website, why we gather your information, what we use your personal information for, when we might disclose your personal information, and how you can manage your personal information.

Please be advised that the practices described in this Privacy Policy apply only to information gathered online at our Website. It does not apply to information that you may submit to us offline, to websites maintained by other companies or organizations to which we may link, or to information that we receive as a result of providing our services.

By visiting our Website, you are accepting the practices described in our Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Website. We reserve the right to modify or amend the terms of our Privacy Policy from time to time without notice. Please periodically review this Privacy Policy. Your continued use of our Website and our affiliate sites following the posting of changes to this Privacy Policy will mean you accept those changes. If we intend to apply the modifications or amendments to this Privacy Policy retroactively, then we will provide you with notice of the modifications or amendments.

If you have any questions about this Privacy Policy or don't see your concerns addressed here, you should contact us by email at

What information about me is collected and stored?

Coffey strives to adhere to high standards of ethical practices in all of our operations and is dedicated to protecting the privacy of all visitors to our Website. Our privacy policy is simple: Except as disclosed below, we don't sell, barter, give away, or rent your personal information to any company outside of Coffey.

Personal information

The Website collects and stores the information, including any personally identifiable information, such as subscriber name, subscriber website, user ID, email address, telephone numbers, billing information, and demographic information such as age, gender and zip code ("Personal Information"), that you enter into this Website or that you provide through our help desk, customer service representatives, or requests for more information. Registration may also be required and Personal Information may also be collected in certain portions of the Website in which you specifically and knowingly provide such information (e.g. community postings, chat or bulletin boards, blog comments, if any). We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database.

Non-personal information

In addition, when you interact with the Website, our servers may keep an activity log that does not identify you individually ("Non-Personal Information"). Generally, this information is collected though "traffic data". We collect and store certain administrative and traffic information with each use of the service or Website including: source IP address, general geolocation information, unique device identifiers, time of access, date of access, web page(s), software crash reports, type of browser used, browser language, session identification number, search terms, search results, access times, referring websites addresses, and other traffic information.

Use of cookies and spyware

We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.

Like many websites, we use "cookies", which are small text files that are stored on your computer or equipment when you visit certain online pages that record your preferences. We use cookies to track use of our Website and online services. We also may use cookies to monitor traffic, improve the Website, and make it easier and/or relevant for your use. You occasionally may get cookies from companies advertising on our behalf. We do not control these cookies, and these cookies are not subject to this cookie policy.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. Declining cookies however may negatively impact the functioning of the Website and your use of it. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at

Your browser or device may include "Do Not Track" functionality. Coffey's information collection and disclosure practices and the choices we provide, will continue to operate as described in this Privacy Policy, whether or not a Do Not Track signal is received. We also may use "Web Storage" to store data about your use of the Website. Web Storage is a feature in some browsers that permits websites to store data within your browser rather than within a cookie. This should make this data more secure and make your browser perform better. We do not share or provide Personal Information we may store in Web Storage, such as names, e-mail addresses, and phone numbers without your express permission.

This Website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help the Website analyze how users use the Website. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored on Google's servers. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for Website operators, and providing other services relating to Website activity and Internet usage. Google also may transfer this information to third parties when required to do so by law or when the third parties process the information on Google's behalf. Google has stated it will not associate your IP address with any other data held by Google. For complete information on when or how Google may collect, use, or share your Personal Information, please review Google's Privacy Policy. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Is information collected from children?

This is not a Website directed to children under the age of 13, and Coffey does not knowingly collect Personal Information from children under 13 years of age. If you are under 13 years of age you should not use this Website, and under no circumstance should you send information about yourself to Coffey. If Coffey discovers that a child under the age of 13 has provided Coffey with Personal Information, Coffey immediately will delete that child's information from the Website.

How do we use your information?

We use the information we learn from you to help us personalize and continually improve your experience on the Website. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services, and promotional offers, update our records, and generally maintain your accounts with us. We also use this information to improve our platform, prevent or detect fraud or abuses of our Website, and, as described below, enable third parties to carry out technical, logistical or other functions on our behalf. Except as disclosed in this Privacy Policy, we do not use or disclose information about your individual visits to our Website or your Personal Information collected online to any companies not affiliated with us.

Customer service and feedback

We may use your Personal Information to fulfill orders, provide customer service, track your compliance with the Website's terms and conditions of use, or for editorial and feedback purposes (to the extent that is explained when you provide the information). In the event we plan to publicly post any of your Personal Information on a Website (as, for instance, a letter), we will request your permission to provide the posting. Please note this does not apply to any information you post on a public section of the Website, such as a comment section or public forum.

Use of non-personal information

We use Non-Personal Information to help us determine how people use parts of the Website and who our users are so we can improve our Website and make it as appealing as we can for as many people as possible. We also use Non-Personal Information to provide statistical "ratings" information in aggregated form to our partners and other third parties about how our users collectively use the Website. We also may use or share Non-Personal Information (or other information, other than Personal Information) in any other manner that we deem appropriate or necessary.

Third-party agents

We occasionally have third party agents, subsidiaries, affiliates, and partners that perform functions on our behalf, such as marketing, analytics, credit card processing, shipping or stocking orders, providing customer service, fraud protection, etc. These entities have access to the Personal Information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that Personal Information. They are restricted from using, selling, distributing, or altering this data in any way other than to provide the requested services to the Website.

Transactional partners

We may share Non-Personal Information with our partners and others from time to time. Examples of Non-Personal Information include the number of users who visited this Website during a specific time period. This information generally is shared in an aggregated form.

Emergency situations

We also may use or disclose Personal Information if required to do so by law or in the good-faith belief that the use or disclosure is necessary to: (a) conform to applicable law or comply with legal process served on us or the Website; (b) protect and defend our rights or property, the Website, or our users; or (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, the users of the Website, or the public.

What steps are taken to keep personal information secure?

The importance of security for all Personal Information associated with you is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers. Personal Information collected by our Website is stored in secure operating environments that are not available to the public. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

While we try our best to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure, and we cannot guarantee the security of your Personal Information.

Additionally, there are steps you can take to better protect your Personal Information. You should take precautions to protect the security of any personally identifiable information that you may transmit over any home networks, wireless routers, wireless fidelity (WiFi) networks, or similar devices by using encryption and other techniques to help prevent unauthorized persons from intercepting or receiving any of your Personal Information. You are entirely responsible for: (1) the security of your information when using unencrypted, open access, or otherwise unsecured networks in your home; (2) the security and confidentiality of your username and password; and (3) any and all activities that occur under or through your account.

What happens when you link to or from another website?

This Website may contain links to other websites operated by affiliates of Coffey or third parties. Please be advised that the practices described in this Privacy Policy for Coffey do not apply to information gathered through these other websites. These other websites also may send their own cookies to you, collect your data, or solicit your Personal Information. We are not responsible for the actions and privacy policies of third parties and other websites. We encourage you to be aware of when you leave this Website and read the privacy policies of each and every website that you visit.

Public areas, chat rooms, and newsgroups

Please remember that any information you share in public areas, such as message boards or feedback sections, becomes public, and therefore this Privacy Policy does not apply to any information you choose to make public. Please be careful about what you disclose and do not post any Personal Information that you expect to keep private.

Governing law/assignment

The Website is published in the United States. We try to protect the Personal Information of all users of the Website. We attempt to comply with local data protection and consumer rights laws to the extent they may apply to the Coffey services. If you are uncertain whether this Privacy Policy conflicts with the applicable local privacy laws where you are located, then you should not submit your Personal Information to Coffey.

We may change ownership or corporate organization while providing the Website and services. As a result, please be aware that we may transfer your information to another company that is affiliated with us or with which we have merged. Under these circumstances, Coffey would to the extent possible require the acquiring party to follow the practices described in this Privacy Policy, as it may be amended from time to time.

Notice to users outside the United States

If you are located outside the United States of America, then you should be aware that your Personal Information will be transferred to the United States of America, the laws of which may be deemed by other countries to have inadequate data protection. If you are located in a country outside the United States of America and voluntarily submit Personal Information to us, then you thereby consent to the general use of such information as provided in this Privacy Policy and to the transfer of that information to, and/or storage of that information in, the United States of America.

Changes to this Policy

We are committed to maintaining the Website's position as a premier website on the Internet. As our Website continues to develop, we may add new services and features to our Website. In the event that these additions affect our Privacy Policy, this document will be updated appropriately. We will post changes to our Privacy Policy so that you may review it and understand what information we gather, how we might use that information, and whether we will disclose it to anyone. We recommend that you read this Privacy Policy each time you use our Website. We will never, however, materially change our policies and practices to make them less protective of customer information we have previously collected without your express consent.

How do I opt-out or correct information about me?

You always may opt-out of receiving future e-mail messages and newsletters from Coffey. We provide you with the opportunity to opt-out of receiving communications from us at the point where we request information about you. We also give you access to a broad range of information about your account to permit you to correct or update Personal Information that you have previously provided to us.