What information about me is collected and stored?
The Website collects and stores the information, including any personally identifiable information, such as subscriber name, subscriber website, user ID, email address, telephone numbers, billing information, and demographic information such as age, gender and zip code ("Personal Information"), that you enter into this Website or that you provide through our help desk, customer service representatives, or requests for more information. Registration may also be required and Personal Information may also be collected in certain portions of the Website in which you specifically and knowingly provide such information (e.g. community postings, chat or bulletin boards, blog comments, if any). We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database.
In addition, when you interact with the Website, our servers may keep an activity log that does not identify you individually ("Non-Personal Information"). Generally, this information is collected though "traffic data". We collect and store certain administrative and traffic information with each use of the service or Website including: source IP address, general geolocation information, unique device identifiers, time of access, date of access, web page(s), software crash reports, type of browser used, browser language, session identification number, search terms, search results, access times, referring websites addresses, and other traffic information.
We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. Declining cookies however may negatively impact the functioning of the Website and your use of it. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.
Is information collected from children?
This is not a Website directed to children under the age of 13, and Coffey does not knowingly collect Personal Information from children under 13 years of age. If you are under 13 years of age you should not use this Website, and under no circumstance should you send information about yourself to Coffey. If Coffey discovers that a child under the age of 13 has provided Coffey with Personal Information, Coffey immediately will delete that child's information from the Website.
How do we use your information?
Customer service and feedback
We may use your Personal Information to fulfill orders, provide customer service, track your compliance with the Website's terms and conditions of use, or for editorial and feedback purposes (to the extent that is explained when you provide the information). In the event we plan to publicly post any of your Personal Information on a Website (as, for instance, a letter), we will request your permission to provide the posting. Please note this does not apply to any information you post on a public section of the Website, such as a comment section or public forum.
Use of non-personal information
We use Non-Personal Information to help us determine how people use parts of the Website and who our users are so we can improve our Website and make it as appealing as we can for as many people as possible. We also use Non-Personal Information to provide statistical "ratings" information in aggregated form to our partners and other third parties about how our users collectively use the Website. We also may use or share Non-Personal Information (or other information, other than Personal Information) in any other manner that we deem appropriate or necessary.
We occasionally have third party agents, subsidiaries, affiliates, and partners that perform functions on our behalf, such as marketing, analytics, credit card processing, shipping or stocking orders, providing customer service, fraud protection, etc. These entities have access to the Personal Information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that Personal Information. They are restricted from using, selling, distributing, or altering this data in any way other than to provide the requested services to the Website.
We may share Non-Personal Information with our partners and others from time to time. Examples of Non-Personal Information include the number of users who visited this Website during a specific time period. This information generally is shared in an aggregated form.
We also may use or disclose Personal Information if required to do so by law or in the good-faith belief that the use or disclosure is necessary to: (a) conform to applicable law or comply with legal process served on us or the Website; (b) protect and defend our rights or property, the Website, or our users; or (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, the users of the Website, or the public.
What steps are taken to keep personal information secure?
The importance of security for all Personal Information associated with you is of utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our servers. Personal Information collected by our Website is stored in secure operating environments that are not available to the public. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
While we try our best to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure, and we cannot guarantee the security of your Personal Information.
Additionally, there are steps you can take to better protect your Personal Information. You should take precautions to protect the security of any personally identifiable information that you may transmit over any home networks, wireless routers, wireless fidelity (WiFi) networks, or similar devices by using encryption and other techniques to help prevent unauthorized persons from intercepting or receiving any of your Personal Information. You are entirely responsible for: (1) the security of your information when using unencrypted, open access, or otherwise unsecured networks in your home; (2) the security and confidentiality of your username and password; and (3) any and all activities that occur under or through your account.
What happens when you link to or from another website?
Public areas, chat rooms, and newsgroups
Notice to users outside the United States
Changes to this Policy
How do I opt-out or correct information about me?
You always may opt-out of receiving future e-mail messages and newsletters from Coffey. We provide you with the opportunity to opt-out of receiving communications from us at the point where we request information about you. We also give you access to a broad range of information about your account to permit you to correct or update Personal Information that you have previously provided to us.